Privacy Policy

Last updated: 19 October 2026

Who we are

This website is operated by Zhaoqing Shiyunjia Technology Co., Ltd. (SHIYUNJIA), No. 6 Jingui Road, Xuzhen Community, Jinli Town, Gaoyao District, Zhaoqing, Guangdong, China. For privacy questions, contact sales@shiyunjiacn.com.

Information we collect

When you make an inquiry, we may receive your name, company, country or region, email address, project description, NDA preference, and the content of later emails or messages. If you subsequently send drawings, samples, or other project files, we use them for the project review you requested. The website may also record basic technical data needed to operate and protect it, such as IP address, browser information, and page requests. Our use of cookies and similar storage is explained in our Cookie Policy.

How we use information

We use this information to respond to inquiries, assess manufacturing feasibility, prepare quotations, communicate about projects, fulfill agreed work, and maintain website security. We do not use inquiry information for unrelated bulk marketing emails or publish customer drawings or project details for promotion without authorization.

Legal basis, where required

Depending on the circumstances and applicable law, we process information to take steps at your request before a contract, perform a contract, pursue our legitimate interests in handling business inquiries and protecting the website, or comply with legal obligations. Where consent is required, you may withdraw it by contacting us; this does not affect earlier lawful processing.

Sharing and international processing

We may share limited information with service providers that support website hosting, email, security, and project delivery, or with professional advisers and authorities when necessary or required by law. We do not sell inquiry information. Because SHIYUNJIA operates in China, information sent from other countries may be accessed and processed in China.

How long we keep information

We normally delete or anonymize inquiries that do not become projects within 24 months after the last substantive contact, unless a longer period is needed for a legal obligation or a dispute. Project and order records are kept for the period needed to perform the agreement, support quality traceability, and meet applicable legal or contractual requirements, then deleted or anonymized when no longer needed.

Your choices and rights

Subject to applicable law, you may request access to, correction of, or deletion of your personal information, or object to or restrict certain processing. Contact sales@shiyunjiacn.com. You may also raise a concern with the relevant data protection authority where this right applies.